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Incident Coordinator - SOC L2 Analyst

Incident Coordinator - SOC L2 Analyst

IBM Global Services Delivery Centre Polska Sp. z.o.o.
Wrocław
praca stacjonarna
2134 dni temu
Incident Coordinator - SOC L2 Analyst
Miejsce pracy: Wrocław
Nr ref.: 150960BR
Job Description

 

Security Operations Team is monitoring and managing the Security for 5 banks. Security incidents are raised by security teams or by the customers and need to be followed upon. Incidents are assigned and treated by several technical teams or security teams. We are looking for a person that will help security teams to review the incidents status and follow up with the owner teams on the resolution.
Incident Coordinator - SOC L2 Analyst will need to have the ability to understand the security incidents, understand their urgency and be able to discuss with the technical teams on how to have the incident resolved. This person will also report on the evolution of the incidents and explain why they are blocked to the different customer facing persons like the Security Account Manager or Security Delivery Project Executives.

 

Requirements

 

The ideal candidate should have the following technical skills:

  • General security technical background
  • General good understanding of networking
  • Knowledge of security concepts like firewalls, anti-virus, anti-malware, identity management, access management, proxy, Web application firewalls, Active directory, LDAP, certificates, vulnerability, patch

The ideal candidate should have the following soft skills:

  • Ability to structure the work
  • Ability to interact with technical people to explain them why to fix incidents rapidly
  • Ability to take ownership of incidents to deblock the fixing if coordination between different teams is needed
  • Diplomacy, positivism and patience are also key soft skills for that role
Additional Benefits:
  • Work for the best Security Company in Europe (SC winner 2016) and The Best Mobile Security Solution with IBM MaaS360 2016 SC Magazine Europe Awards
  • Trainings and certifications
  • Private medical package and insurance package
  • Multisport Card
  • Working on international projects in multicultural teams
  • Good to be an IBMer discounts
  • Cinema & trips for IBMers
  • Language classes
  • Summer camps for children
 

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