Junior Network Engineer

Our Client is a worldwide leader in IT, networking, and cybersecurity solutions. The company helps companies of all sizes transform how people connect, communicate, and collaborate.

It is a multinational corporation technology company with more than 71.000 employees worldwide. It is the largest company in the world which designs, manufactures and sells networking equipment. 

Currently, for our Client, we are looking for a Candidate to join the Cracow team as an Junior Network Engineer.

 What You Will Do

Accepting new cases from end customers and/or collaborations from colleagues in remotely troubleshooting and finding root cause(s) of customer issues to resolve them via temporary workarounds or permanent solutions. Working with and able to create lab re-creations reflecting customer topology to troubleshoot in controlled environment. Raise escalations to developers for further deep analysis of issues.

We are looking to meet Candidates who have:

• Very good command of English 
• Network troubleshooting skills (at a CCNA level but no certificate is required) 
• Experience in working directly with customers in a support environment

Desired skills:

Knowledge of Cisco's Security technologies portfolio - or at least one (ISE, VPN, NGFW, ESA/CSA, WSA) 
Had training related to troubleshooting methods (like the K-T method

Our Client Offers

• Salary based on B2B contract or conract of mandate
• Long-term employment
• Working for a leading corporation with a stable market position
• Possibility to work and grow in an international environment
• A chance to work with and become one of the top engineers in the world in your desired field of technology
• Possibility to collaborate with like-minded innovators in a fun and flexible culture that has earned Company global recognition as a Great Place to Work