Remedy Administrator
Miejsce pracy: Wrocław
Nr ref.: 152212BR
Job Description
IBM Security is a pioneer and world leader in software and services that protect corporate and personal information from an ever-changing spectrum of online threats and misuse. IBM Security core operations are performed in Security Operations Centers (SOC) located in 8 locations around the Globe. SOC Poland is 2nd largest center covering globally all MSS operations.
Responsibilities
The primary role is to design, analyze, and administer the BMC Remedy platform. You will be responsible for coordinating all day to day activities for the BMC platform, including working with end users and the customer to develop and customize Remedy.
Requirements:
- 4 years of administration of Remedy
- 3 years of developing skills in BMC Remedy ARS 7.6.04 or above
- 1 year of working with BMC Remedy ARS 9.x
- 1 year of design of Remedy solution
- Good knowledge on BMC Remedy Mid-tier
- Strong skills with working in Unix/Linux environment
- Strong familiarity with Oracle database 12c
- Experience integrating Remedy with third party applications
- Creating and maintaining technical documentation with respect to system design
- Knowledge of SQL query-writing
Nice to have:
- Programming in C/Java using BMC Remedy API
- Writing bash script
- Familiarity with ITIL Foundations ver. 3 is preferred
- Experience with BMC Atrium Orchestrator and other BMC software
- Experience implementing and configuring one or more ITSM applications
Additional Benefits:
- Work for the best Security Company in Europe (SC winner 2016) and The Best Mobile Security Solution with IBM MaaS360 2016 SC Magazine Europe Awards
- Home Office possibilities
- Trainings and certifications
- Private medical package and insurance package
- Multisport Card
- Working on international projects in multicultural teams
- Good to be an IBMer discounts
- Cinema & trips for IBMers
- Language classes
- Summer camps for children