Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world’s largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 373,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Billing Clerk with Turkish Language
Workplace: Warszawa
Nr Ref.: 00387139
Key responsibilities:
- Assist In ensuring all requests for update and inputs are appropriately documented and authorized
- Assist In ensuring that illegible, incomplete, unauthorized or otherwise unsatisfactory input requests are clarified and adjusted before input or rejected
- Analyze recurring deficiencies by customer or employee and the root cause
- Check quality from Operational data entry for all line of business
- Assist In ensuring that new and amended rates are loaded and maintained on a daily basis
- Assist In ensuring that all customer queries are properly handled and action is taken
- Rectify billing problems and reduce billing errors regularly based on credit note reason code analysis
- File and archive data and documents
- Report systems issues to ensure a timely resolution
Qualifications:
- Relevant experience would be an asset
- Good knowledge of Turkish and English language (B2)
- Experience with accounting systems; SAP would be a plus
- Competent Microsoft Office user: Excel, Word and Power Point
- Ability to solve urgent matters and work under pressure
- Ability to prioritise and schedule workload
- Reliable, active approach striving for process improvement
We offer:
- Location: Warsaw Annopol
- Full time job
- The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
- Experience with a range of Clients and technology solutions which provides professional relevance
- Operating according to Lean Six Sigma philosophy
- Collaborating and learning from diverse and talented colleagues helps you “raise your game”
- Trainings and development tailored to help you achieve your potential
- New Joiners Programme including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
- Social benefit packages including: private medical care, Benefit sport club cards, life insurance
- Friendly work atmosphere in multicultural environment