Business Application Lead Developer
Poznań
Business Application Lead Developer
Poznań
Nr Ref.: 1067209
Poznań
Nr Ref.: 1067209
HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.
Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.
Your new role
The Service Request Administrator has the responsibility to facilitate and manage all incoming customer requests in relation to the ERP Application Landscape. You will report to the Enterprise Business Application Manager EMEA within the ERP Competence Center. You are the key person to ensure that the incoming customer requests are followed up, executed upon or transferred to the right department or colleague. Your main goal and priority is to ensure the follow up of all user requests and create a high level of user satisfaction as your personal goal.
What you'll need to succeed
Minimum 8 year experience with business application development with technical i-series background and BPCS
Knowledge
English and Polish plus
German, French, Spanish, Dutch, Italian, Hungarian : at least one of the list in order of preference
Be able to travel up to 20%
Knowledge of System-I Operating System, Microsoft Operating Systems & Applications
Expert Technical Knowledge of BPCS and ERP processes
Expert knowledge of native RPG, ILE RPG, CL programming, SQL, DB2/400
Knowledge of AS/SET and TD/OMS is a plus
Knowledge on application life cycle and change management in a sox controlled environment
ITIL foundation certified
Experience in a Multi-cultural, multi-country, 24/7 manufacturing environment is required
Solid incident & problem solving skills
Change management awareness
Good technical and functional understanding of complex ERP application landscapes
Proactive team working and collaboration attitude
A desire to remain technically capable and an expert in current technologies
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV in English.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
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