About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 3800 specialists in its offices located in Krakow and Katowice.
The right candidate will have a chance to work also remotely and take part in development scheme which involves trainings and certificates obtaining.
Cisco Voice Engineer
Place of work: Katowice
Ref. no Śląskie > Katowice
Key responsibilities
The Voice Network Engineer will be responsible for:
- Overall telephony operation
- Administration & management of the worldwide telephony system
- Coordinating support and troubleshooting activities
- Analyzes and standardizes procedures to improve efficiency and effectiveness of Cisco Voice network operations
- Working directly with carriers to troubleshoot carrier-side issues
- Order and support T1/PRI, and SIP circuits
Requirements
Good technical knowledge on: Cisco Products, Cisco Unified Call Manager, and Cisco Voice Gateway
- Clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices
- Hands-on knowledge of the configuration and optimization of Cisco VoIP equipment
- Hands-on knowledge of SIP, H.323, TCP/IP, protocols
- Configuring and troubleshooting Cisco VoIP or similar VoIP networks
- Experience with data networking; VoIP & Quality of Service; H.323 & SIP endpoints; DHCP; CTI; capacity planning
- The ability to communicate technical details and concepts to at least senior management level within a customer organization
- Good English skills
- Certifications as an asset: One or more of the following: CCNA, CCNP Voice/Collaboration
What we offer
You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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