Accenture is a global management consulting, technology services and outsourcing company, with more than 289,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world's most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, 2014. Its home page is http://www.accenture.com/.
Accenture Operations is a dedicated team of people who work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Content Quality Analyst with English and other language
Workplace: Warszawa
Nr Ref.: 00257179
Job Description:
- Understand and make decisions according to the defined Client Policies and Procedures
- Familiarize with or be interested in media products as defined by the client (Music, TV Shows, Places, Books, Authors etc.)
- Respond to contacts from users within the agreed timelines and quality standards
- Enforce our Terms of Use by carefully monitoring reports of abuse on the site
- Identify inefficiencies/ improvement opportunities in workflows and suggest solutions
- Interface effectively with other internal and Client teams
- Excellent written and verbal communication skills in English
- Fluent reading and writing skills in Arabic/French/German/Turkish/Portuguese/Hebrew/Italian/Spanish/Romanian/Greek
- Strong knowledge of culture/ tradition and also updated with pop culture, music, TV shows, places, books and authors is a must.
- High level of proficiency in utilizing search engines such as Google and Bing
- Graduate with minimum 1 year of working experience (preferably in a multinational environment)
- Extremely reliable, consistent, hard-working and ability to work analytically within a problem solving environment
- Computer literacy and passionate about internet
- Shift working
- Opportunity to work for the most recognized brands in the world
- Attractive salary
- Online and classroom trainings (CIMA training /certificate for qualified employees)
- Notable discount for the language courses
- Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance, professional photo classes
- Open communication among all employees and across the teams
- Ongoing mentoring and support not only during the induction period
- Friendly work atmosphere and chill-out spaces for chats
- Accelerate runners club and the participation in various employee initiatives
- Beverages (as coffee, tea) at any time you want