Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, international company based in Poznań, we are looking for:
Customer Service Specialist with Spanish
Job description:
Contact with customers by telephone to provide information
Take or enter orders, cancel accounts
Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Ensure customer satisfaction by meeting customer needs in courteous and timely manner.
- Maintain weekly reports on customer inquiries
- Track, follow-up and resolve customer’s outstanding issues
Requirements:
- English – very good level
- Spanish - very good level
- Experience in customer service
- Very good knowledge of Windows and MS Office
- Analytical skills
We offer:
- Attractive employment conditions and possibilities of professional development
- Competitive salary
- Private medical care
- Working in international environment
- Extensive benefits package
If you are interested in this position, please send your CV to joanna.danel@cpljobs.pl