Customer Support Expert - fluent German
Miejsce pracy: Poznań
Nr ref.: JO-1606-333554 pozAF3524_32
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
Currently for our Client, international, well-known company, we are looking for Candidates for a position of Customer Support Expert - fluent German
Duties and responsibilities:
- Participating in customer-care related processes in the department;
- handling customer queries;
- providing customers with appropriate solutions within specified time frames and according to guidelines;
- collaborating with foreign teams on a daily basis;
- participating in quality and process improvement projects;
- reporting;
- supporting team members in everyday activities.
Our requirements:
- Fluency in German and very good level of English (B1 is the minumum);
- university degree;
- experience in working in the customer service area;
- solid knowledge of MS Office package
Company offer:
- Challenging work environment;
- opportunity to develop skills in the international organization;
- attractive salary;
- benefits programme (insurance, healthcare, lunch bonuses, sport card);
- great work atmosphere;
- possibility for future promotions and career path development.