Dutch speaking user support
Miejsce pracy: Warszawa
Nr ref.: JO-1607-335947wardutJS515
IT services company providing professional multilingual support to end users from all over the world.
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our clients, international organisation, we are looking for candidates for the position:
Dutch speaking user support (m/f)
Core duties:
- Answer user calls and register tickets in service applications
- Ask qustions in order to understand and diagnose problems
- Provide telephone first level support using remote tools according to procedures
- Documentate any actions in ticketing system
- Escalate issues to upper levels if necessary
Candidate profile:
- Fluency in the Dutch language (work in Dutch on a daily basis)
- Excellent English both speaking and writing
- Customer friendly attitude
- Computer literacy
- Willing and ability to learn new IT skills
- Experience in customer service will be an asset
We offer you:
- Contact with the Dutch language and other foreign languages
- Intensive training before starting the job
- Possibility to learn new professional skills
- Attractive salary + benefits
- Permanent work contract (full time)
If you are interested please sent your CV in English.