CPL Jobs is a human resource consulting firm belonging to an international group of CPL Resources, listed on the Irish and British stock exchange. CPL Group is present in 7 countries having a total network of 43 offices, offers its business partners a range of solutions in the field of HRM, in particular: Permanent Recruitment, RPO, Master Vendor, Preferred Supplier, Direct & Executive Search Consulting Areas and HRM.
For our Client, international company located in Wroclaw we are currently looking for qualified Candidates for the position of:
IT Senior Administrator
The candidate will provide assistance to users in accessing and using computer systems and business applications in all branches around the world. Respond to and diagnose IT problems through a variety of means, such as phone and desktop support or remote control technology. The candidate will conduct problem identification, research, isolation, resolution, and follow-up assuring the timely closeout of trouble tickets. Coordinates additional support as needed to ensure problem resolution, customer satisfaction and quality assurance.
Primary Duties:
- Maintain appropriate business access to IT systems and applications to ensure IT systems confidentiality, integrity and availability
- Maintain a central user inventory of all Users and associated applications
- Maintain a list of all Data Access groups and their Data Owners
- Maintain records for each application detailing users and their permissions
Your professional profile:
- Associates Degree in a related technical discipline, or the equivalent combination of education, technical certifications or training and work experience in multinational environment.
- 2-3 years of experience in relevant dedicated help desk customer support environment is required
- Experience supporting Windows Servers, practical knowledge of Active Directory, corporate network managements, administration of databases
- Fluent English is a must
Company offers:
- Competitive salary + benefits package
- High standards of work
- Professional training program
- Interesting career path in a successful international organization
- Skills development through diverse work assignments and professional trainings program