Grafton Recruitment jest częścią Grafton Employment Group, która działa w ramach stale rosnącej sieci biur na całym świecie. Jesteśmy jedną z wiodących firm rekrutacyjnych na terenie Europy, prężnie rozwijamy się na pozostałych kontynentach. Wśród naszych Klientów są najbardziej znane międzynarodowe oraz polskie firmy. Budujemy długotrwałe relacje z naszymi kandydatami i staramy się opierać współpracę na partnerskich kontaktach. Kandydaci mają możliwość współpracy z wyspecjalizowanym zespołem konsultantów pracujących dla wszystkich branż.
IT Service Desk Specialist (English speakers)
Miejsce pracy: Kraków
Nr Ref.: 6-10-32802/PC
Opis stanowiska:
Currently for our client the American enterprise, the global leader in consulting, design, design-build, operations, and program management we are looking for
An IT Service Desk Specialist
under general direction, will be responsible for providing first tier support to end users for computer workstations, servers, application software and hardware.
An IT Service Desk Specialist
under general direction, will be responsible for providing first tier support to end users for computer workstations, servers, application software and hardware.
Wymagania:
- 1 to 3 years support desk experience
- very good knowledge of English (written and spoken) is essential
- experience with Support Desk Software, CRM or other ITSM Tools
- good knowledge of Windows Operating system 7 and Microsoft Office 2013, 365
- good background in networking concepts and technologies
- strong communication and troubleshooting remotely skills
- PC/Laptop configuration familiarity
- time management and organizational skills
- process and documentation oriented worker
- team oriented individual
- good interpersonal and social skills
- good adaptability and flexibility skills
Advantageous to have:
- technical degree
- ITIL or Microsoft Certification
- experience working with the following systems and tools
- smartphone configurations (BES and Active Sync)
- sharePoint
- OneDrive
- Microsoft Exchange Console
- Microsoft Active Directory
- VPNs
- Java
- Oracle Applications
- very good knowledge of English (written and spoken) is essential
- experience with Support Desk Software, CRM or other ITSM Tools
- good knowledge of Windows Operating system 7 and Microsoft Office 2013, 365
- good background in networking concepts and technologies
- strong communication and troubleshooting remotely skills
- PC/Laptop configuration familiarity
- time management and organizational skills
- process and documentation oriented worker
- team oriented individual
- good interpersonal and social skills
- good adaptability and flexibility skills
Advantageous to have:
- technical degree
- ITIL or Microsoft Certification
- experience working with the following systems and tools
- smartphone configurations (BES and Active Sync)
- sharePoint
- OneDrive
- Microsoft Exchange Console
- Microsoft Active Directory
- VPNs
- Java
- Oracle Applications
Informacje dodatkowe:
Benefits:
- competitive salary and benefit package
- excellent working and team atmosphere
- career path opportunities
- initial temporary contract
Are you interested in this position? Please fill in the contact form or send us your CV both in English and Polish language with the ref. number in the subject of your application.
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
For more related job opportunities visit www.grafton.pl/en/jobs/it-telecommunications/
- competitive salary and benefit package
- excellent working and team atmosphere
- career path opportunities
- initial temporary contract
Are you interested in this position? Please fill in the contact form or send us your CV both in English and Polish language with the ref. number in the subject of your application.
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
For more related job opportunities visit www.grafton.pl/en/jobs/it-telecommunications/
