Atos is an international IT services company. It employs 77.000 employees in 52 countries. In Poland, Atos exists since 2000. Over 2500 people are working in our offices in Bydgoszcz, Warsaw, Wroclaw and Gdansk. The company offers IT infrastructure management services, systems integration, outsourcing and consulting IT. Atos was three times awarded with the certificate Great Place to Work, winning top positions in the ranking Great Place to Work® Institute. Atos is the official global IT partner of the Olympic and Paralympic Games.
Customer Service Advisor with French
Miejsce pracy: Bydgoszcz , Nr Ref.: 155021
Job Description:
Job Description
- 1st line support and advisory of international customers
- The receipt of issues reported by users, concerning the operation or interpretation of one or more information systems
- The coordination of rapid and appropriate responses, including: channeling requests for help to appropriate functions for resolution, monitoring progress
- Keeping users appraised of progress
- The maintenance of an inventory of equipment supported by the Service Desk together with logs of user details, problems and resolutions, for administration and planning purposes.
Job Requirements:
Job Requirements
- Fluent French (C1 spoken and written) and English (min B1/B2)
- Any additional foreign language will be an advantage
- Basic knowledge of Windows, MS Office
- Interest in IT and willingness to learn
- Teamwork skills
- Responsibility
- Communicativeness
- The accuracy and commitment to work
- The ability to act swiftly and make decisions
- Good organization of work
Additional Information:
The position will be located in our office in Bydgoszcz.
We offer work in international environment, a competitive salary package, relocation bonus (according to the internal procedures), private medical care, life and disability insurance. Interesting trainings and professional development programmes also available.
We offer work in international environment, a competitive salary package, relocation bonus (according to the internal procedures), private medical care, life and disability insurance. Interesting trainings and professional development programmes also available.
