German Customer Service Advisor
87 dni temu
CapgeminiÂ is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Cloud Infrastructure ServicesÂ is one of the biggest outsourcing service providers in Poland. Since the establishment of our first service center in Krakow in 2004, it has achieved great success and grown rapidly. In 2006, we opened a second center in Katowice and in 2012 a third center in Opole. Today, our team of 2,000 professionals delivers IT outsourcing services to 40 clients in 20 languages.
After an induction training you will be able to:
- handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer
- analyze and resolve most common enquiries using step-by-step solutions provided to you
- deliver high quality standard service to customers
- cooperate with IT specialist team to deal with more complex issues
Before you start our induction training we will check if you have:
- fluentÂ German
- pro client attitude and communication skills
- basic experience in Windows 7 and MS Office
- customer service experience (is an asset but is not necessary)
- team player, problem solving attitude and efficient task management skills
What we offer:
- Work in multinational company for c.a.Â 100 Blue Chip ClientsÂ - known, global brands, supported byÂ 6000Â professionals inÂ 30 languages
- Clearly definedÂ career pathÂ (experts or managers), wide range of trainings - overÂ 20 000 online trainingsÂ and books also available at home, Â trainings in classroom,Â funding for learning foreign languages
- You will learn best practices and global business from Capgemini experts. OverÂ 900 certificated professionalsÂ in the field of e.g. ITIL, Vmware, Citrix, Oracle Database
- You will work in anÂ inspiring atmosphere. WeÂ work together and celebrate togetherÂ - Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receiveÂ attractive benefit packageÂ (medical care for whole family, life insurance). You can recommend friends inÂ Referral ProgramÂ and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!As a disabled person you will get professional support. We are open to provideÂ assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
Prosimy o zawarcie numeru referencyjnego w tytule wiadomości.
Capgemini Polska Sp. z o.o.
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