Gi Group is an international recruitment agency whose main task is to offer fully-qualified employees. Weare a leader in the Italian market and one of the main agencies in our countries of operation. We hold certificate No.570 entitling us to operate as a work agency in Poland.
In regard to further development of one of our Clients we are currently seeking Candidates for a position of:
IT Helpdesk Specialist with Italian
Location: Łódź
Nr ref.: ITHD/06/2016
Job description:
- answer inbound customer calls and provide support within requested area
- advise customer on appropriate actions on the phone
- cooperate with upper levels of technical support and field service engineers
- observe technical or process problems and offer improvement suggestions
- identify and escalate situations requiring urgent attention
- check quality of service tickets in customer service applications and create service reports
Requirements:
- communicative written and spoken English & fluent one of other languages (Czech / Slovak / French / Dutch / German / Danish / Italian / Norwegian / Spanish / Portuguese)
- technical background
- good analytical skills
- very good communication and interpersonal skills
- customer orientation
- availability to shift work (possible three shifts also night shift, depends of language)
- willing to relocate/work in Warsaw, Poland
- availability to travel to Warsaw for interview
Our Client offers:
- competitive salary
- attractive benefitpackage
- great office location in Warsaw
- high company standardsand culture
- friendly atmosphere inmulticultural environment
- the ability to useyour knowledge of foreign language on a daily basis at work
Please note that we will contact only selected candidates.
Those interested please send your application using the
the announcement: "APPLY NOW".