About us
Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3400 specialists in its offices located in Krakow and Katowice.
Position purpose
The purpose of the Project Manager position is to lead small to medium-sized projects for internal and external CG clients.
Main accountabilities
- Responsible for definition and delivery of the overall scope of the project
- Works with Capgemini client and/or Engagement Manager to coordinate all activities
- Partners with BPO IT delivery teams to define the deliverables and schedules for a project.
- Accountable for management of all project activities across BPO IT including Business Analysis, Infrastructure, Development, Testing, Release Management, and Deployment.
- Coordinates with the responsible Business IT resource
- Deliver according to budget with no additional non-funded costs, by:
- Monitor and maintain accountability to flag any discrepancies between initial agreements and raising those as a project change request
- Reports on the weekly bases project progress and financials (including risk areas) to Project Management supervisor
- Maintain action, issue and risk log through the project.
- Ensure sign off on all milestones and communicate/escalate to Project Management supervisor and Business IT on any delays/project impacts.
Requirements
- Area of education – IT or science
- Having PMP and/or Agile certification would be an asset
- Strong command of MS Office – MS Excel is a must, MS Project is an asset
- Ability to influence at management levels in the BPO organization
- Strong relationship building, communication, and negotiation/influencing skills
- Able to build rapport quickly in a multicultural environment
- Good project management ability
- Ability to take action and produce desired outcomes with limited direction
- Able to work to tight deadlines
- Previous project management experience is a must
- Very good analytical skills
- Fluent English is essential, other language would be an advantage
Candidate’s profile
- Able to organise, prioritise and manage own workload, proactive and strong at self management, able to work under pressure on small to medium-sized projects with oversight from the Project Management supervisor.
- Able to summarise and analyse complex situations. Follow analytical and methodical approach to working with keen eye for detail
- Able to manage conflicting time demands
- Excellent verbal and written communication skills
- Tenacious and assertive & challenging, with a positive ‘can do’ attitude
- Ambitious and result-oriented
- A willingness to learn, grow and stretch in to new roles with different clients
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
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