We are specialized in cross-border infrastructural services for the information technology (IT) industry. With over 2,000 permanent employees in 30 subsidiaries we offer our services worldwide in more than 190 countries.
For Hemmersbach Poland located in Bielany Wrocławskie (Wrocław, Poland) and for our expanding Service Desk Team we are seeking Service Desk Agents who will provide technical support to end users through chat.
You want to work in IT branch but you don't know how to start?
Start with Hemmersbach!
- Providing technical support to end users especially via chat,
- Data Maintenance in our ticketing system,
- Monitoring the correct timelines (SLA).
- Good spoken and written English,
- High level of computer literacy and an interest in technology,
- Customer and communication skills,
- Ability to work in a team,
- Openness to learn new skills and broaden knowledge in IT area,
- Ability to work on numerous tasks simultaneously.
- Previous experience at help desk position,
- Knowledge of Active Directory User Management,
- Knowledge of installation and configuration of office applications.
- Work in international, flexible and open IT company,
- Wide range of technical trainings preparing for the position,
- Permanent support in daily tasks,
- Interesting international projects,
- Possibility to learn new skills,
- Welcoming and friendly work environment,
- Multisport and LUX-MED package.
Poznaj
Hemmersbach
Why us?
We are one of the leading providers of the IT services in the world. Numbers do not lie – we already have more than 50 subsidiares all around the world and operate in over 190 through our network of subcontractors. We employ over 4000 people around the world, which makes our work setting a truly international one.
In Poland, you can find our offices in Bielany Wrocławskie, Wrocław, Katowice, Kraków and Warsaw. Our shared services offices support colleagues and sub-contractors in such areas as HR, finance, administration, project management, customer support, hardware maintenance, supply chain, logistics and plenty more. We are also specialists in servicing IT hardware for the top players in the industry.
Recruiting process
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Step
Pre-selection of candidates
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Step
Phone interview
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Step
Face to face / Skype interview
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Step
Decision and offer
Testimonials
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Robert
PMO Administrator, Bielany Wrocławskie
I fully recommend applying to Hemmersbach because it is a company in which you are able to gather your first valuable and important IT experience. This is a really good option for people who have just started their IT career.
The best thing about the company is the possibility for young people to develop and fundamentally widen their skillset. This is especially important in the IT field. I also like the atmosphere and companionship from my colleagues, which I've had since the very first day of my work in Hemmersbach. -
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Ola
HR Analyst, Katowice
Friendly atmosphere, supportive colleagues and leaders. Knowledge sharing environment, the place you can always ask for support/advice.
Well prepared onboarding process with Buddy assignment. Benefits (private healthcare, insurance, and multisport card) available from the first (trial) employment contract.