About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BS employs over 3800 specialists in its offices located in Krakow and Katowice.
Licence Administration Specialist
Place of work: Krakow
Ref. no Małopolskie > Krakow
Job description
- Contract administration (maintaining correspondence, connecting different departments and people, providing licenses to the Customer or Consultants, information support for Sales)
- License generation (recreating contracts in the system, registering data)
- Providing a single point of contact between Business Software’s customers and the Customer Services Division.
- Recording all incidents, calls, requests, complaints from the customer and entering these on the Service Desk incident logging system.
- Providing software license administration for the Customer Services Division, including the creation and distribution of all license strings and distribution of Software for the UK onto the company’s ftp site
- Providing MI Reports to key internal and external stakeholders
- Software distribution
- Creating and updating internal processes and procedural documentation on the company\'s SharePoint site.
- Reporting
Candidate’s profile
- 1 – 2 years of experience in similar position
- University degree
- Very good knowledge of English language – minimum B2 level
- Good knowledge of MS Excel
- Excellent analytical and problem solving skills
- Ability to quickly acquire the knowledge
- Ability to meet deadlines and work under pressure of time
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program)
Interested Candidates are invited to send CV by clikcking APLIKUJ TERAZ button below
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