Network Management Specialist - Ogłoszenie archiwalne
Praca Thomson Reuters / Informatyka / Administracja / pomorskie / Gdynia
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The Thomson Reuters Global Support Centre is the high profile first point of contact for customers wanting help on any Thomson Reuters products or services. The aim is to provide an efficient and effective place for customers to contact, where they can be assured that their queries, which include data, functionality and technical, will be answered promptly, accurately and professionally by telephone or electronically.
The network management function is the next level of expertise in remote management.The role of Network Management Specialist is about pro-active monitoring of the healthiness of the Thomson Reuters devices installed in client site, resolving technical problem using remote management tools, and managing the problem from start to end and update the client regularly.
There will be a requirement to work on a rotation pattern (shifts including at times nights and holidays).
Key Result Areas
The ideal candidate will have the following skills, knowledge and experience: