Grupa Work Service działa od 1999 roku i jest największą agencją zatrudnienia w Polsce. Oferujemy pracę tymczasową, stałą i za granicą. Każdego roku dzięki nam zatrudnienie znajduje blisko 300 tysięcy osób. Już ponad 3000 pracodawców wybrało Work Service na swojego partnera w biznesie, dlatego jesteśmy w stanie znaleźć dla Ciebie najbardziej odpowiednie miejsce pracy u sprawdzonych pracodawców.
Nr wpisu do Rejestru Agencji Zatrudnienia: 2010.
Nr wpisu do Rejestru Agencji Zatrudnienia: 2010.
Presently we are looking for Candidates with Portuguese language. Our Client – one of the most recognizable Business Process Outsourcing (BPO) enterprise – is willing to engage people, who are ready to undertake the challenge and who are not afraid of working with languages!
Portuguese Customer Service Advisor
Miejsce pracy: Katowice
Nr Ref.: DDP/CAP/PT/2016/5/120
Nr Ref.: DDP/CAP/PT/2016/5/120
Opis stanowiska:
- Professional and accurate customer service through phone calls and emails concerning technical issues linked with the Web (network), hardware, programming (software)
- Transmission of more complex questions to the corresponding IT Support Service
- Keeping records of all brought up questions and issues
- Analyzing and solving problems by straightforward instructions or using remote control of the computer to solve the issue
Wymagania:
- Fluent Portuguese language skills (verbal and written, Brazilian dialect will be an asset)
- Good English skills
- Splendid communication skills (verbal and written)
- Professional customer service skills
- Flexibility, high motivation, ability to work under time pressure
- Basic experiencein work on Windows NT/2000/XP, MS Office, MS based applications
- Basic knowledge in technical issues and how to fix it will be an asset
Oferujemy:
- Competitive salary and rich benefit package (medical care for whole family, life insurance)
- Cooperation in multicultural team, working in multinational wide-known company which offers its services for c.a. 100 Blue Chip Clients – known, global brands, supported by 6000 professionals in 30 languages
- Broad range of trainings courses and clearly defined career paths
- Possibility to learn best practices from leader in branch
- Inspiring and friendly atmosphere
- Location with"Bicycle-friendly" certificate