Resource Planner - IT Business Center (m/f)
Miejsce pracy: Wrocław
Nr ref.: JO-1602-325994_25
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals. For our Client, international well known organization for its Shared Service Centre, we are currently looking for candidates for a position of:
Resource Planner - IT Business Center (m/f)
Responsibilities:
- Responsible for conducting search, resume and skillsets in order to identify potential resources that are based on Client specific requirements, resource availability, skillsets required as well as location.
- Produce management information reports on performance of the Busines Center and senior management as well as clients.
- Forecasting for impact on service delivery in response to campaigns.
- Utilise knowledge, experience and information from all parts of the business incorporating the demand into resource planning.
- Monitor performance and highlighting trends, working with management to articulate causes and remedial action.
- Onboarding and itegration of new hires.
- Monitor unassigned resources.
- Working as a contact point for local unassigned resources.
- Preparation and maintenance of Resourde Managermen Reports.
Requirements:
- Producing reporting and scheduling a Business Center.
- Calculations and Business Center modelling.
- Working in an operational/process environment.
- Excellent formula skills in MS Excel, Access and Project.
- Strong problem-solving skills.
- Fluent English language skills.