Senior ERP Consultant/Subject Matter Expert
Miejsce pracy: Wrocław
Nr ref.: JO-1501-300335-3533
Senior ERP Consultant
Wroclaw
Position Summary:
Responsible for meeting specified SLA targets, delivering a wide array of application management services and specific recommendations surrounding applications, technologies and tools. Develop on going, successful business relationships with clients. Provide clients with application management expertise and "best practice" recommendations. Responsible to ensure skill set development improvements in self and others.
Duties:
- Able to operate effectively and independently in managing any of the key ITIL processes; Incident Management, Change Management, Problem Management etc.
- Maintain an up-to-date skill set of Infor current releases in order to effectively service our customers and generate adequate revenue for the company.
- Provide leadership through coaching and skills development to others giving performance feedback and reviews assignments.
- Foster teamwork by planning and addressing strategic issues as a team; encouraging collaboration among team members and between teams; acknowledging and celebrating team accomplishments after reaching mile-stones of project.
- Developing positive, ongoing business relationships with the client’s executive management team, end users, and third parties striving to understand the client’s business issues.
What organization can offer to you:
- possibilityo build and position next-generation ERP solutions
- challenging and friendly atmosphere, supported by company's best practices
- solid feel of career progress, empowered by interesting activities and demanding customers
- attractive remuneration with strong social package.