SSC Migration Manager with English (m/f)

Responsibilities:

• Plan the detail of the migration activities with the overall Migration Lead/ Senior Migration Manager as well as with the local transition team and center mobilization experts
• Create and sign-off the migration milestone plans for each of the transition waves and on-going monitoring. Adapt migration approach to changing conditions and requirements
• Run initial migration assessment studies for potential candidates and provide migration recommendation to the management
• Assists the Client’s operations in designing on-time receiving organization and monitor the adequate staffing and qualification of the future functional team. Consult the retiring company in planning the adequate organizational interfaces and related requirements
• Plan task allocation to resources and set priorities in conjunction with the Migration Lead/ Senior Migration Manager
• Drive the gap analysis between as-is and to-be processes to its successful sign off in order to ensure that entity/ country specifics are accounted for in the new processes
• Lead the development and execution of the migration readiness plan, which documents when the country is set for the migration, as well as the knowledge transfer plan, which ensures that the new SSC colleagues learn all the necessary process knowledge
• Report migration status to the migration lead on a weekly basis, based on updated detailed plans
• Establish strong working relationships with the local Business and Functional Management
• Liaise with SSC management team to clarify interfaces to SSC-owned activities
• Development, Coordination and Steering of the operational Transition Team Members of the Service Centers
• Provides operational interface for project internal communication and alignment (re Service Management, IT, HR Recruiting, Training, Infrastructure)
• Adhering to corresponding time and cost/ budget restrictions

Requirements:

• University degree
• Fluency in English (both spoken and written) is a must
• International practical experience in process transition on minimum Senior Specialist level
• Excellent interpersonal and communication skills
• Excellent project management and project planning skills to anticipate best and worst case scenarios in transition design structures
• Excellent program management skills and experience, including group facilitation and team management skills
• Strong planning and organisational skills
• Excellent persuasion, team management and conflict resolution skills
• Intercultural and problem-solving competence
• Readiness to travel
• German language as an asset

Client offers:

• A clear and supported development path based on your needs and ambitions
• Very competitive salary + broad benefits package
• Opportunity to work globally as part of an international organisation
• Opportunity to develop your knowledge and professional skills in an international environment
• A modern office in the city centre
• Very friendly work atmosphere