1st line IT support with foreign languages
Miejsce pracy: Poznan
Nr ref.: JO-1401-277829pozMM_56
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, we are looking for 1st line IT Support with foreign languages.
Responsibilities:
- 1st line support - troubleshooting of IT related problems from in-house software to hardware
- Contact with clients seeking technical assistance with various applications and products
- Accepting incoming calls
- The ability to run real-time diagnostics
- Conducting initial troubleshooting of workstation, applications and network issues
Requirements:
- Very good knowledge of: Dutch/Swedish/Danish/Italian/Spanish/French/or German
- Very good knowledge of English
- helpdesk experience will be an asset
- CSR experience will be an asset
Company offers:
- A friendly working atmosphere in a dynamic team
- Work in an international company
- Attractive salary
- challenges