Grafton Recruitment jest częścią Grafton Employment Group, która działa w ramach stale rosnącej sieci biur na całym świecie. Jesteśmy jedną z wiodących firm rekrutacyjnych na terenie Europy, prężnie rozwijamy się na pozostałych kontynentach. Wśród naszych Klientów są najbardziej znane międzynarodowe oraz polskie firmy. Budujemy długotrwałe relacje z naszymi kandydatami i staramy się opierać współpracę na partnerskich kontaktach. Kandydaci mają możliwość współpracy z wyspecjalizowanym zespołem konsultantów pracujących dla wszystkich branż.
3rd Line Application Management Specialist
Miejsce pracy: Wrocław
Nr Ref.: 5-10-29524/PC
Opis stanowiska:
We are looking for 3rd Line Application Management Specialist to work in the new, start up IT services company.
Respinsibilities:
- Re-creation, analysis, troubleshooting, and diagnosis of incidents,
- Determination of root cause of incidents (configuration vs. defect)
- Installation of applications in supported environments, deployment of application upgrades and fixes,
- Responding to automated alerts on the health of systems,
- Performing audits of systems, preventative maintenance of applications and reporting on their status,
- Adhere ITIL guidelines for Incident, Problem and Change Management.
Respinsibilities:
- Re-creation, analysis, troubleshooting, and diagnosis of incidents,
- Determination of root cause of incidents (configuration vs. defect)
- Installation of applications in supported environments, deployment of application upgrades and fixes,
- Responding to automated alerts on the health of systems,
- Performing audits of systems, preventative maintenance of applications and reporting on their status,
- Adhere ITIL guidelines for Incident, Problem and Change Management.
Wymagania:
· 3+ years in Application Management, Operational Support environment/discipline,
· Degree in Computer Science or related discipline,
· Further or Higher education standard qualification,
· Fluent in English language, written and verbal,
· ISEB Certificate in Application Management Essentials,
· Level 3, 4 and 5: S/NVQ for Information / Communication Technology Professionals,
· MCITP - Microsoft Certified IT Professional,
· ITIL Foundation Certificate in IT Service Management.
· Degree in Computer Science or related discipline,
· Further or Higher education standard qualification,
· Fluent in English language, written and verbal,
· ISEB Certificate in Application Management Essentials,
· Level 3, 4 and 5: S/NVQ for Information / Communication Technology Professionals,
· MCITP - Microsoft Certified IT Professional,
· ITIL Foundation Certificate in IT Service Management.
Informacje dodatkowe:
Benefits:
- Development opportunities in international environment,
- Participation in start up projects,
- Attractive social package.
Are you interested in this position? Please fill in the contact form or send us your CV both in English and Polish language with the ref. number in the subject of your application.
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
For more related job opportunities visit www.grafton.pl/en/jobs/it-telecommunications/
- Development opportunities in international environment,
- Participation in start up projects,
- Attractive social package.
Are you interested in this position? Please fill in the contact form or send us your CV both in English and Polish language with the ref. number in the subject of your application.
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
For more related job opportunities visit www.grafton.pl/en/jobs/it-telecommunications/
