Kelly Services, founded by William R. Kelly in 1946, is an international workforce solutions provider for customers in a variety of industries in 40 countries. Kelly Services specializes in Recruitment Projects within IT, Finance, Accounting, Multi-Lingual, Sales and Marketing, Call Center, Engineering. In addition Kelly also offers an array of Consulting and Outsourcing services. Employment Agency No: 593
For one of our client, we are currently looking for open-minded and enthusiastic Candidates for the role of:
Account Associate - English and Polish
Location: Wrocław
Responsibilities:
- Prioritize and deliver outstanding customer service experience to Google's advertisers, publishers, and/or users.
- Manage customer inquiries by phone, e-mail, and/or live chat.
- Implement creative ways to improve our customer relationships.
- Provide strategic and consultative advice and help solve technical issues by working with a large number of businesses from your assigned market.
Requirements:
- BA/BS degree or equivalent practical experience.
- Experience or internships in sales, customer service, account management, marketing or consulting.
- Demonstrated experience troubleshooting or resolving customers queries.
- Proven ability to multi-task and manage multiple projects at a time while paying strict attention to detail.
- Demonstrated capacity to lead and/or motivate others around you.
- Excellent written and verbal communication skills in English and in the language you would support (Polish)
We offer:
- Ability to work within international, multicultural environment in a global organization
- Attractive remuneration package
- Additional attractive benefit package
- Opportunity to gain professional experience in the field of procurement and customer service
- Friendly and positive work atmosphere within international team
