If you are not afraid of a challenging and dynamic working environment and you are relations oriented, ambitious, you speak English well, and maybe you even know other languages – we invite you to join
CBRE Corporate Outsourcing is part of CBRE - the global leader in commercial real estate services, investment and outsourcing. In the prestigious 2014 IAOP Global Outsourcing ranking CBRE is on 3rd place among all outsourcing companies, being the undisputed number 1 for many years in the real estate industry. Simply, join the Best!
We are currently seeking highly motivated, energetic person with great attention to details and results oriented attitude for the role of:
Business/Data Analyst with German
Warsaw
Responsibilities:
- Creating and supporting FM/Operations teams with business data analytics.
- Consolidation of other customized reports and their distribution.
- Compilation and analysis of Work Order data on periodic basis and as required.
- Calculation of service performance KPI metrics on monthly basis.
- Evaluation of data in purpose to complete KPI section of Service Performance Scorebook.
- Collection and compilation of Building Incident Reports (BIR) data and evaluation.
- Cooperate with Call Center teams supporting account about the work order raising best practices or purchase order raising.
- Regular communication with FM/Operations teams, CCC as well as client.
- Participating in continuous improvement of reporting and supporting processes.
- Compilation Customer Satisfaction distribution of reports.
Requirements:
- Fluent German language - written and spoken
- Communicative English language - written and spoken
- Min. Bachelor"s degree - Management, Business or Quantitative subjects
- Experience and fluency in the compilation and analysis of quantitative and qualitative data sets
- Excel - highly proficient
- PowerPoint - proficient
- Good communication skills: written and verbal
- Proven time management and organizational skills
- Experience of working in an environment where delivering outcomes within tight timescales is a pre-requisite
- Capability to process transactional tasks with high quality of output
We offer:
- Career opportunity in a multinational company
- Multilingual, friendly work atmosphere
- Private medical care with an attractive pack
- Competitive benefit package (life insurance, partly funded language lessons, sport & recreation allowance-Benefit system)
- Work place located in quickly developing office district with an easy access to public transport
