Customer service ( 1st line IT support) with German/Swedish/Dutch/Italian/French/Finnish/Danish
Miejsce pracy: Poznan
Nr ref.: JO-1312-276125mzxxx_102
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, we are looking for 1st line IT Support with foreign languages.
Responsibilities:
- Contact with clients seeking technical assistance with various applications and products
- Accepting incoming calls
- The ability to run real-time diagnostics
- Conducting initial troubleshooting of workstation, applications and network issues
Requirements:
- Understanding of IT infrastructure
- Interest in IT
- Good Microsoft Office knowledge
- Very good knowledge of English
- Very good knowledge of one of the following languages : German/Swedish/Dutch/Italian/French/Finnish/Danish
- Enjoying working in a team
- Good planning and organization skills
Company offers:
- A friendly working atmosphere in a dynamic team
- Work in an international company
- Attractive salary