Our Client is an international well known company providing professional financial BPO services in the world. Developing Finance Service Center in Cracow - it is great opportunity for Talents willing to grow with success. Currently we are looking for:
System Administrator (SQL)
Kraków
Nr ref.: 5756
Requirements:
- At least 3 years’ experience of demonstrated strong analytical and problem solving skills
- Intermediate SQL
- Advanced Excel skills
- High attention to details
- Advanced English (at least C1)
- Demonstrated strong communication (both verbal and written), customer service skills, and exchange information with others clearly and concisely
- Ability to manage own workflow and meet deadlines while responding to frequent demands of multiple customers (internal and external)
- Ability to take ownership of each project from start to finish and follow-up with management on project status
- Experience in data analysis and report design/development
- High standards of integrity and personal ethics in implementing corporate policies and procedures
- Must be comfortable in an environment of changing technologies and processes, and ability to adapt to new ways of working
Responsibilities:
- First level support and system troubleshooting of issues raised by end user
- Maintenance of Google communication system (ticket handling system) and adjust / update it based on requests raised by Google and end users
- Reflect changes in the communication tool in various reports (language based on SQL)
- Very close communication with Global Process Managers from various departments
- Create detailed documentation outlining report criteria and provide recommendations to the requestor based on the results of the report
- Creation of ad hoc reports to respond to business needs as they arise will be required
We offer:
- Exciting opportunity to have a real impact on our core business
- Possibility to drive challenging international projects
- Enjoyable work place full of enthusiastic and driven people
- Attractive remuneration package including a wide range of benefits