Technical Support Specialist with Swedish M/F
Miejsce pracy: Wrocław
Nr ref.: JO-1603-328550 MR
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, dynamic global IT company, we are looking for:
Technical Support Specialist with Swedish M/F
Location: Wrocław
Job Description:
- Providing Technical Support for Computers, Peripherals Network related issues;
- Research and call back customers if required;
- Provide consultation or advice on improving PC and network performance;
- Maintaining an awareness of all promotions and advertisements;
- Understanding the sensitivity in handling the Credit card information;
- Up sell if the customer is satisfied with the service provided;
- Motivation in the pursuit of sales targets plus knowledge of the sales.
Requirements:
- Advanced command of Swedish: B2/C1+;
- Very good command of English: B2+;
- Willingness to learn new technologies and develop professionally in IT;
Nice to have:
- Proficient with PC hardware and software knowledge;
- Software and OS: basic knowledge of Windows XP, Vista 7 and 8, MAC OS, BIOS, File Systems;
- Hardware: basic knowledge of Motherboard architecture and components;
- Networking: basic knowledge of networking and wireless networking;
- Understanding of customer service goals and improvement techniques; strong personal and organizational skills.
Our Client Offers:
- International environment;
- Competitive salary;
- Private medical care;
- Group life insurance;
- MultiSport Card and other benefits.
Please send your CV in English to maria.relewicz@cpljobs.pl