Key responsibilities: Provide exceptional customer service to clients and customers by answering their questions, addressing their concerns, and resolving any issues they may have via phone and email. Use customer relationship management software (CRM) to manage customer interactions and track...
As a Consumer Service Representative you will: Respond to and resolve a wide variety of consumer queries by phone and e-mail; Provide friendly and efficient customer service support in Dutch language; Advice and inform customers regarding clients' products and services; Identify, research, and...
The role: Respond to and resolve a wide variety of consumer queries by phone, chat or email; Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer contacts; Provides customers with advice and information regarding clients' products and...
The role: Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer telephone, email or chat contacts; Understanding customer’s needs so as to be able to deliver the best solution for each of them in line with our key performance indicators;...
What the day will look like You will work with our global clients daily and as a first point of contact, you’ll be responsible for providing help and guidance regarding clients’ benefits. Also, in your first 3 months: you'll learn how we organize employee benefits for our clients you'll get to...
specjalista (mid) umowa o pracę / zlecenie pełny etat rekrutacja online aplikuj szybkoaplikuj bez CV
10 godz.
Location: fully remote work (territory of Poland) Your daily tasks: Providing the highest level of customer service (Chat/E-mail/Phone); Answering incoming calls and meeting targets set by the customer and management; Following company policies and procedures, ensuring quality; Performing daily...
The role: Processes inbound calls/e-mails from customers and solve a wide range of customer service issues and problems; carries out customer inquiries in timely and correct manner by predefined rules when escalation is needed; understanding customer’s needs so as to be able to deliver the best...
The role: Respond to and resolve a wide variety of consumer queries by phone, chat or email; Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer contacts; Provides customers with advice and information regarding clients' products and...
pracownik fizyczny umowa zlecenie część etatu / tymczasowa/dodatkowa
1 dni
Zadania Udzielanie odpowiedzi na zapytania telefoniczne i mailowe od Klientów, Przyjmowanie zgłoszeń podczas godzin serwisowych od pracowników Klienta i podejmowanie stosownych działań, Przyjmowanie reklamacji i nadzorowanie ich realizacji, Prowadzenie prawidłowego obiegu odzieży,...
Do Twoich zadań będzie należeć: Bieżąca obsługa klientów indywidualnych z przydzielonego rynku, Udzielanie informacji o produktach i pomoc w doborze akcesoriów do wnętrz kabin ciężarowych, Przyjmowanie i przetwarzanie zamówień, Rozwiązywanie potencjalnych problemów oraz dbanie o...
Teknosell is a Swedish global company delivering a brand new kind of coaching programs. As a company built on the foundation of more than thirty years of experience in training pogrammes related to sales techniques, we provide our programmes in more than 25 languages all over the world.
Currently we are looking for a person who could support one of the training
programs we are running in Finland.
Training Program Specialist with Finnish
What you’ll be doing:
Supporting international coaching programs;
Conducting training calls in Finnish with salespeople and managers from Finland;
Analyzing recordings of calls and assessing the respondent's performance based on a predetermined methodology;
Maintaining good relations with programme participants;
Solving current issues reported by training participants;
Translating training materials from English to Finnish
Other general programme support;
What we expect from you:
Availability and commitment for at least 6 months and a total of 20 hours per week;
Advanced command of Finnish (min. C1) - precondition;
Good level of English – precondition;
Knowledge of MS Office software (Excel, Power Point, Word) - precondition;
Ability to express yourself in writing;
Experience in teaching, sales or customer service will be an advantage;
High interpersonal skills;
Diligence;
What we offer:
Possibility to work remotely;
Work in the Polish branch of a rapidly growing Swedish company;
International working environment and friendly office culture;
Flexibility in terms of working hours (8:00, 9:00, 10:00 - 16:00, 17:00, 18:00);
Key responsibilities: Provide exceptional customer service to clients and customers by answering their questions, addressing their concerns, and resolving any issues they may have via phone and email. Use customer relationship management software (CRM) to manage customer interactions and track...
As a Consumer Service Representative you will: Respond to and resolve a wide variety of consumer queries by phone and e-mail; Provide friendly and efficient customer service support in Dutch language; Advice and inform customers regarding clients' products and services; Identify, research, and...
The role: Respond to and resolve a wide variety of consumer queries by phone, chat or email; Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer contacts; Provides customers with advice and information regarding clients' products and...
The role: Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer telephone, email or chat contacts; Understanding customer’s needs so as to be able to deliver the best solution for each of them in line with our key performance indicators;...
What the day will look like You will work with our global clients daily and as a first point of contact, you’ll be responsible for providing help and guidance regarding clients’ benefits. Also, in your first 3 months: you'll learn how we organize employee benefits for our clients you'll get to...
specjalista (mid) umowa o pracę / zlecenie pełny etat rekrutacja online aplikuj szybkoaplikuj bez CV
10 godz.
Location: fully remote work (territory of Poland) Your daily tasks: Providing the highest level of customer service (Chat/E-mail/Phone); Answering incoming calls and meeting targets set by the customer and management; Following company policies and procedures, ensuring quality; Performing daily...
The role: Processes inbound calls/e-mails from customers and solve a wide range of customer service issues and problems; carries out customer inquiries in timely and correct manner by predefined rules when escalation is needed; understanding customer’s needs so as to be able to deliver the best...
The role: Respond to and resolve a wide variety of consumer queries by phone, chat or email; Taking control of situations and thinking on your feet to make smart decisions in order to resolve up to customer contacts; Provides customers with advice and information regarding clients' products and...
pracownik fizyczny umowa zlecenie część etatu / tymczasowa/dodatkowa
1 dni
Zadania Udzielanie odpowiedzi na zapytania telefoniczne i mailowe od Klientów, Przyjmowanie zgłoszeń podczas godzin serwisowych od pracowników Klienta i podejmowanie stosownych działań, Przyjmowanie reklamacji i nadzorowanie ich realizacji, Prowadzenie prawidłowego obiegu odzieży,...
Do Twoich zadań będzie należeć: Bieżąca obsługa klientów indywidualnych z przydzielonego rynku, Udzielanie informacji o produktach i pomoc w doborze akcesoriów do wnętrz kabin ciężarowych, Przyjmowanie i przetwarzanie zamówień, Rozwiązywanie potencjalnych problemów oraz dbanie o...