Gi Group is an international recruitment agency whose main task is to offer fully-qualified employees. We are a leader in the Italian market and one of the main agencies in our countries of operation. We hold certificate No.570 entitling us to operate as a work agency in Poland.
Do you speak English?
Are you open to take a new challenges in a fast growing International Company?
This is an excellent opportunity for your future career!
In this role, you will be responsible for all credit and collections activity relating to clients’ accounts.
Responsibilities:
• Manage assigned client account base with responsibility for maximizing collection efforts while providing a positive student experience
• Responsible for both inbound and outbound calls, as well as emails
• Interact with internal departments to assist with issues related to payment inquiries, disputes, refunds, transcripts and other related problems to expedite payment and ensure accurate student accounts.
• Ensure compliance with departmental strategy, collection policies and procedures
• Use of internal systems to assist clients in resolving their balance
Requirements:
• Fluency in English
• Strong verbal, written, and organizational skills
• Must be detail-oriented, customer-focused, and a self-starter
• Bachelor's degree in Accounting or related field is a plus
• Credit and collections or customer service experience (preferred)
We offer:
• Unique opportunity to fulfill your potential with personal and professional development programs
• The ability to use your knowledge of foreign language on a daily basis
• Opportunity to engage in Corporate Social Responsibility initiatives
• Social benefit packages