Gi Group is an international recruitment agency whose main task is to offer fully-qualified employees. Weare a leader in the Italian market and one of the main agencies in our countries of operation. We hold certificate No.570 entitling us to operate as a work agency in Poland.
In regard to further development of one of our Clients we are currently seeking Candidates for a position of:
We are looking for Customer Service Representative to join Customer Service department.
Customer Service department consists of front office team and back office. Front office team is the face of Kemira to the clients and is therefore in constant contact with stakeholders. Back Office team executes deliveries to customers and is supporting Front Office through communication with carriers.
We are looking for: Customer Service Representative with Dutch
Your responsibilities will include:
- responsible for correct data entering per each order to ensure correct deliveries and invoices
- register and resolve transportation complaints
- contacting customers via diffrent communication channels regarding their order, order confirmation, shipment details
- cooperating with logistics department
- providing support and solving problems
- fluent knowledge of English AND Dutch
- at least 1 year of functional experience in order managment or customer service
- good practical knowledge of MS Office tools
- very good communication and interpersonal skills
- customer oriented
- ability to relocate to GDAŃSK
- Multisport card
- Fidelity Pension Plan
- Wellbeing scheme including
- Wide range of development opportunities
- Job in an international, dynamic environment, where you contribute to building innovative solutions for business professionals
If it sounds interesting to you - please send us your CV in English with the reference number