- Attractive salary of 6000 PLN gross
- Bonus up to 850 PLN gross
- Remote / hybrid or on site work
- Comprehensive product training and intensive training-on-the-job
- Internal training and further education possibilities via our campus
- Advancement opportunities in our international company
- Fixed basic remuneration with attractive bonus options
- Highly motivated and dedicated team with flat hierarchies and informal culture
- Private medical healthcare
- Co-financing of sports card
- Co-financing of online courses on three different platforms
- Co-financing for glasses
Overview of tasks:
- Customer service as the first help line for clients
- Providing customer support on wide variety of insurance products
- Managing customer communications through various channels, such as chat or email
We are looking for:
- Proficient level of Italian language (C1 both written and spoken)
- English language on C1 level minimum
- Preferred experience in customer service or call center
- Knowledge of popular computer and internet applications
- Highly motivated and goal-oriented, engaged
- Thinking outside the box
- Ability to multitask and work under pressure
- Availability to work full time
- Feels comfortable contacting clients via chat or email
- A broadband connection with a minimum download speed of 25 Mbps and upload speed of 5
- Mbps using an Ethernet wired Internet connection (not: Wi-Fi)
Join our team and apply now!
About TELUS International
TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omni-channel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across strategic industry verticals, including tech and games, communications and media, ecommerce and fintech, banking, financial services and insurance, healthcare, and others.
TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. Since 2007, the company has positively impacted the lives of more than 1.2 million citizens around the world, building stronger communities and helping those in need through large-scale volunteer events and charitable giving. Five TELUS International Community Boards have provided $5.3 million in funding to grassroots charitable organizations since 2011. Learn more at: telusinternational.com.
Poznaj
Competence Call Center member of TELUS International
About Us:
Excellent customer service is our passion - in 2020 Competence Call Center merged with and is now part of TELUS International. Since then, 70,000 team members have been providing the best customer service in more than 50 languages for international and well-known partners. We already employ about 500 people in our offices in Gdansk, Poland!
Who are we looking for?
Customer advisors, Digital Marketing Specialist, customer service people and many more!
Will knowing languages help me get hired?
Yes ! We are currently recruiting people who can speak one of the following languages: Czech, German, Hungarian, Romanian.
Check our offers by looking at the tabs: Call Center and Customer Service and Social Media.