Customer Service Specialist with French

HAYS Poland jest firmą doradztwa personalnego, należącą do międzynarodowej grupy HAYS plc, notowanej na giełdzie w Londynie i największej firmy rekrutacyjnej w Wielkiej Brytanii.

Grupa posiada ponad 390 biur w 27 krajach na całym świecie, w których łącznie pracuje 8 300 specjalistów. Jest liderem w Europie Środkowej i Wschodniej, Azji, Ameryce Południowej, Australii, Nowej Zelandii, Chinach, Japonii, Hong Kongu i Kanadzie.

For our Client, a global FMCG leader, we are currently looking for French speakers who want to join an international planning center as well as build and develop professional career within customer service process area in Warsaw.

Customer Service Specialist will be responsible for creation and management of manual orders (non-revenue or revenue), order acknowledgement and validation as well as order maintenance and delivery creation for French customers. He/She will be cooperating with Logistics department (either internal or 3PL) to consolidate orders/deliveries into optimized shipments. Additionally, Customer Service Specialist will develop customer communications and relations to facilitate effective order to invoice fulfillment (including launching new item, prolonging stock issues, investigating and resolving order management and delivery issues).

We are looking for young potentials who want to build and develop professional career within an international and friendly environment and who possess well-developed communication skills and excellent command of English and French. Knowledge of SAP system and some professional experience in customer service/ logistics area could be an asset; however, it is not essential. If you are a fast-learner with the desire to succeed, do not hesitate and send your CV in English or contact directly Ms Paulina Popławska – Recruitment Consultant conducting this process (e-mail: poplawska@hays.pl / phone number: :+48 22 584 5525)

Our Client gives the opportunity to grow within the international organization and offers rich package of fringe benefits (Multisport card, life and medical insurance).

Prosimy o dopisanie następującej klauzuli „Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie dla potrzeb procesu rekrutacji zgodnie z Ustawą o ochronie danych osobowych z dnia 29.08.1997r., Dz. U. Nr 101, poz. 926 ze zm.” Numer w rejestrze agencji zatrudnienia: 361 hays.pl