Our Nokia Networks business is the world’s specialist in mobile broadband. From the first ever call on GSM, to the first call on LTE, we operate at the forefront of each generation of mobile technology. Our global experts invent the new capabilities our customers need in their networks. We provide the world’s most efficient mobile networks, the intelligence to maximize the value of those networks, and the services to make it all work seamlessly.
Nokia European Software & Engineering Center hires dedicated, enthusiastic and passionate people, who create the largest ITC R&D in Poland. Our facilities in Wroclaw are located in three sites and accommodate one of the biggest test telecommunications labs in Middle and Eastern Europe. Apply and experience the adventure of a lifetime!!!
You will be responsible for analyzing engineering problems in Radio Area. You will screen problems reported by internal testing teams and Nokia's customers. Your job will be to understand the problem and its impact on a customer, identify the root cause and a culprit Software Component, and propose a possible workaround.
We will provide you with a comprehensive training on our product, analysis techniques and internal tools. You will work in an international team of Fault Analysts and in a close cooperation with testers, software developers, software architects and customer teams.
Your daily tasks will include the following activities:
- analyzing incoming problem reports
- validating raised tickets against the product requirements
- finding root causes of actual problems
- driving investigation of complex issues
- propose workarounds
- Internal ticketing tool and JIRA
- Requirements management systems
- Logs and traces analyzers
- SVN
- Master's or Bachelor's degree in Engineering, Telecommunications, Computer Science, Software Technology or equivalent education
- basic knowledge of wireless technologies (LTE, WCDMA, GSM)
- ability to work under pressure
- "getting things done" attitude
- basic knowledge of C++ will be the advantage
- analytical and problem-solving skills
- good communication in English (both written and spoken)
- ready to relocate to Wroclaw, living in or nearby
- variety of projects in different technologies
- work on our own rapidly evolving products
- possibility to develop your skills in modern solutions
- flexible and friendly working environment
- multicultural team of experts
- open source projects
- own initiatives development
- chance to improve your skills
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competitive salary + bonuses depending on achievements
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medical care for you and your family
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flexible working time
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group life insurance
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relocation support
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co-financing of nursery and kindergarten
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sports card, e-tickets, tickets to cinema, theater, opera
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lunch cards