Operations Developer, Service Business Fulfilment,
IKEA Distribution Services S.A., Janki
Permanent, full time contract.
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About you
We are looking for an Operations Developer who are always striving to reach goals with a high level of energy and motivation. You enjoy interacting with many different people and networks from within and outside IKEA and utilizes their contribution to the goal that has been set. For that we believe you are an early adopter in terms of change, who acts as a change-driver. You are passionate about fulfilling customer´s need and expectations and always strives to reach customer satisfaction.
We believe you have understanding of the physical movements in home deliveries and services.
You have university degree in logistics, economics, business administration or relevant working experience. Additionally in your working experience you have been meeting and interacting with external partners, developing ways of working, participating or leading projects. You also need to be fluent in Polish and have English on communicative level.
About the job
IKEA is on an exciting growth journey developing fast to becoming more accessible to the many people wherever and whenever they want to shop. IKEA Service Business Fulfilment is responsible for sourcing, developing and operating the home delivery, assembly and installation services for our customers. As Operations Developer you will secure all operational aspects of service execution to support the stability and growth of IKEA.
About the assignment
In the position your main tasks and responsibilities will be to:
- Establish, maintain and optimize efficient logistic set up with Service Partners.
- Analyse and develop the performance of service partners as well as working pro-actively together with relevant stakeholders to develop the business
- Execute and follow up signed contracts and monitor compliance of working methods
- Minor renegotiations in regards to non-commercial aspects.
- Secure service providers compliance with IKEA requirements and development of alternative fuel and technology