About us
Capgemini is one of the world\'s foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 3800 specialists in its offices located in Krakow and Katowice.
Job description
- Drive global SLA reporting process
- Monthly delivery of SLA reports
- Manage exclusion process and prepare SLA restatements
- Interact with Service Delivery Centers across the globe
- Governance reporting (Attrition, M-Review, Credit Model etc)
- Manage On/Off Boarding process
- Development of existing reports and processes towards standardization and automation
- Prepare ad hoc reports and analyses
Position purpose
New and interesting opportunity to work with a worldwide leader in Media & Entertainment. The company has operations around the globe and creates, distributes, markets and licenses all forms of entertainment from feature films to television, home video/DVD, international cinema, and broadcasting.
Candidate’s profile
- Excellent analytical skills and advanced Excel skills
- Very good English and good communication skills (B2)
- Self-reliant, able to multitask and work with tight deadlines
- High demand on quality regarding own work
- Working experience in reporting area and practical knowledge of VBA would be an asset
- Working experience in ITC/P2P area would be an asset
What we offer
- You will work in multinational, stable company for c.a. 100 Blue Chip Clients - known, global brands, supported by 6000 professionals in 30 languages.
- You will gain space to fulfill your ambitions and develop your career, opportunity to take part in transition projects. We operate according to Lean and Kaizen philosophy.
- You will choose your career path (experts or managers) – you will work among professionals (over 900). We will support you to gain knowledge (20 000 online trainings and in class) and get certified (e.g. ACCA, Prince2, PMP). You will have the opportunity to take part in coaching programs and develop your knowledge in experts communities.
- You will work in line with high, international work standards and you will have an opportunity to engage in CSR initiatives.
- You will be appreciated for your results and professionalism – based on clear rules of promotion. Our company applies a wide choice of perks (free private medical care for you and your family, additional life insurance). We help to keep right proportions between your work and private life (Business Parent Program).
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.
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