Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals.
For our Client, dynamic global IT company, we are looking for:
Senior SAP Support Specialist
Location: Wroclaw
Job Description:
Resolve incidents (i.e. break/fix, etc.) and service requests that are assigned to them
Mentoring to other Analysts
Perform configuration analysis across assigned SAP process and it’s associated integration points
Resolve complex business requirements via SAP configured solutions
Develop functional/technical specifications for break/fix & minor enhancements and collaborate with the development organization for their development
Collaborate as needed with other SAP support team members
Meet or exceed established SAP Support Service Level Agreement (SLA)
Update procedures, operation instructions, and any other documentation impacted by system changes
Queue management in conjunction with the technical leads in specified areas
Must be able to travel internationally if needed
Off hours on-call support may be required
Requirements:
- Bachelor’s Degree with an accredited University / College
- Minimum 5 years of experience working with SAP
- Minimum 2 years of experience working with particular SAP module, one of: MM, SD, FI/CO, PP, APO, GTS, EWM, TM
- Minimum 3 years of business process design and / or redesign
- Experience working on or supporting one or more Full Life Cycle SAP implementation
- Experience working with SAP Solution Manager, ARIS, HP Service Manager and HP Quality Center
- Strong communication and presentation skills and the ability to work in a team environment
- Understanding of integration points between SAP Finance and Controlling (FI/CO), Sales and Distribution (SD), Materials Management (MM), Production Planning (PP), and Business Warehouse (BW)
- Experience working in a global SAP environment
- Individual must be detail oriented, self-directed and have strong independent problem solving skills. The ability to multi-task is inherent in the job responsibilities
- Ability to develop and exercise task specific project plans with minimal supervision
- Fluent English in written and spoken
Our Client Offers:
Private medical care
Life insurance
Retirement scheme
Multisport card
Opportunity to develop career path in a new organizational structures
Modern and friendly work environment with open door policy
Professional trainings and onboarding package
Competitive salary
Own canteen cosponsored by 3M
Free parking