Cash Collection Specialist

For one of our clients, we are currently looking for Cash Collection Specialist

Responsibilities:

• Handles day-to-day activities and ensures timely cash collection
• Regularly reflects the status of collection activities and results
• Contacts clients regarding overdue accounts and determining reasons for non-payment
• Analyses overdue receivables  and uses best practices to improve the cash collection results
• Prepares and follows up of dunning letters
• Answers to customer queries and resolves customer disputes
• Improves strategies for collection processes and procedures
• Builds relationships with clients using best in class client service

Requirements:

• Fluent English or German and English
• Excellent communication (written and oral)
• Excellent interpersonal skills
• Experience in cash collection or customer service area
• Flexibility, especially in the period of month-end closing
• Ability to work analytically in a problem-solving environment
• Responsibility and accuracy in the completion of received tasks
• Good working knowledge of MSOffice tools
• Continuous improvement mindset 

We offer:

• Work in an international environment
• Friendly workplace atmosphere
• Employment agreement with benefit package (private medical care, sport and recreation program)
• Stable employment conditions