Help Desk Analyst with Danish
Miejsce pracy: Poznań
Nr ref.: JO-1412-298747a_3po
Cpl Jobs is a part of the larger European recruitment and HR services group, Cpl Resources. We help the greatest talents to develop their careers and enable leading companies on the Polish and European market to find the best professionals. Currently we are looking for: Help Desk Analyst with Danish
Job description:
- First line technical support
- Answer phone calls from end users and resolve incidents
- Maintain accurate data input of all candidate enquiries
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults
- Establishing a good working relationship with customers
Requirements:
- Fluent Danish
- Communicative English
- Work experience on similar position is not required (employer provides necessary trainings)
- Willingness to learn new technologies and processes
- Basic knowledge of Windows operating systems, Microsoft Office suite
- Strong problem solving skills
- Pro-active, flexible and being able to multitask
We offer:
- A wide variety of training packages
- A friendly working atmosphere
- Attractive salary
- Social benefits
- Multilingual and multicultural work environment
- Opportunities for professional development