Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 375,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at http://www.accenture.com/.
Accenture Operations is one of Accenture key capabilities dedicated to work on outsourcing engagements. These are long-term partnerships with clients for whom we manage and provide increasingly specialized business operations, such as finance and accounting, IT, applications development and maintenance, helpdesk services, and HR. We not only maintain key business functions for clients, we constantly seek to improve them to help our clients move ahead of the competition.
Your future is waiting – just make a step forward!
Would you love to work with passionate people from all over the world?
Are you dreaming about using your foreign language skills and at the same time gaining knowledge?
Take a just one look and decide if Accenture is a place for You!
- If you already have experience in customer service area or you love to communicate with people
- If you would like to gain your first experience in finance & accounting field
- If you have a brilliant mind and an appetite to grow every day
- If you are not scared of working on different systems and multitasking is your second name
- Handling of customer complaints or question via different channels (phone, emails)
- Identifying reasons and solutions of the complaints / analyzing reasons for non-payment
- Influencing customers, negotiating and building long term relationships
- Close cooperation with other teams
- Chance to work for global clients
- Possibility to work in multinational environment (we serve our Clients in almost 30 foreign languages)
- Communicative knowledge of English (min. B1)
- Very good German communication skills (B2/C1)
- Experience in customer service will be an asset
- Good skills of Excel and Word
- Location: Warsaw Annopol
- Operating according to Lean Six Sigma philosophy
- New Joiners Programme including trainings
- Opportunity to engage in Corporate Social Responsibility initiatives
- We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others.
- Social benefit packages including: private medical care, My Benefit, life insurance