Our Client operates as an international organization with a worldwide delivery structure providing business services in the areas of Finance, HR, Revenue Accounting, Management Reporting and Procurement for the group companies.
Krakow Center is the main hub for the delivery organization including also central functions for the group companies covering both standard as well as customized processes for airline business. Besides operations, Krakow Center has also teams specialized in Process Management, Migration Support, Knowledge Management and Continuous Improvement.
A dynamic growth, building up of existing and introduction of new services means development opportunities both for graduates as well as for experts and experienced leaders who want to become part of company success.
Requirements:
- University Degree (preferably: Mathematics or Statistics or Economics or IT)
- Min. 2 years of professional experience on similar position
- Excellent working knowledge of MS Excel and MS Access
- Very good command of SQL
- Good knowledge of VBA
- Certification in Automation/Analytics will be an added advantage
- Very good command of English, both written and spoken
- Analytical capability
- Diligent, independent and systematic approach to work
- Strong analytical and conceptual mindset
- Numeric skills
- Flexibility and adaptability
- Team player
- Service orientation
Responsibilities:
- Retrieves Operational volumes & performance data from different systems (SAP ERP, DataWarehouse, OTRS, Outlook) and processes them (mostly using MS Excel, MS Access, SQL functions) to receive required performance data
- Prepare reports showing operational performance data (quality & timeliness), KPI tracking as per standards defined
- Prepares routine documents for providers/customers out of the system (e.g. postings per cost center/cost account within SAP structure)
- Distributes reports via defined process to the respective internal & external departments as defined in the report distribution mechanism
- Publishes reports on internal pages (as required)
- Contacts directly with customers, data providers – independently handles incoming/outgoing communication written and verbal.
- Implements customer requested changes in the reports
- Performs KPI quality check
- Creates and updates manuals on a daily basis
- Leading & driving efficiency and improvements in the reporting processes
- Technical support in terms of writing scripts/macros, building reporting solutions, customizing of SharePoint sites etc.
- Specialist is also expected to act as an expert towards customers advising them about technical solutions that can optimize/automate processes/work
We offer:
- Challenging work in an international environment under highest standards
- Attractive benefits and bonus system
- Friendly work environment
- Opportunity to work with people from different cultures and nations
- Language skills development opportunities
- Job stability and flexible working time