SouthWestern ewoluowała z Grupy SWS, która została założona w 1957 roku i początkowo oferowała usługi dla sektora rolniczego. Zakres świadczonych usług rozwinął się znacząco na przestrzeni ostatnich dziesięciu lat.

Obecnie SouthWestern to niezależna Firma, która utrzymuje czołową pozycję na rynku irlandzkim w sektorze BPO

Główna siedziba SouthWestern mieści się w West Cork Business & Technology Park, Clonakilty, Co. Cork, Irlandia. Firma zatrudnia ponad 500 pracowników i obsługuje wiodące organizacje i przedsiębiorstwa mające swoje siedziby na Wyspach Brytyjskich. Branże obsługiwane przez SouthWestern to m.in. rynek mediów, bankowości i ubezpieczeń, paliw, FMCG, kolportażu prasy, centrów handlowych i telekomunikacji. Poza sektorem prywatnym, SouthWestern współpracuje z sektorem publicznym, w tym m.in. z Ministerstwem Rolnictwa w Irlandii.

W ramach BPO, od września 2007 SouthWestern jest obecna w Polsce pod nazwą SouthWestern BPS Poland Sp. z o.o., gdzie pod koniec roku 2007 uruchomiliśmy Centrum Operacyjne w Łodzi.

Na przestrzeni ostatnich lat SouthWestern stale się rozwija, rozbudowując współpracę z istniejącymi i nowymi klientami. Zatrudniamy doświadczoną kadrę menedżerską oraz wykwalifikowany i zgrany zespół pracowników. Nieustannie inwestujemy w nowe technologie i usprawnianie procesów co przekłada się na stały i aktywny rozwój naszej organizacji. Wiemy, że najwyższa jakość świadczonych usług to w outsourcingu konieczny element prowadzenia przedsiębiorstwa, i dlatego też obsługa naszych klientów odbywa się z zachowaniem wszelkich norm ISO, standardów CCA, a poufność jest zagwarantowana.

Archiwalne oferty pracy

  • Customer Service Agent with Spanish

    SouthWestern BPS Poland Sp. z o.o.   Łódź    praca stacjonarna
    aplikuj szybko  aplikuj bez CV
    3263 dni
    The Customer Service Agent is a position reporting directly to the Customer Service Supervisor. The position involves primarily dealing with customers via phone and e-mail. Responsibilities: Answering customers’ queries in a professional manner via phone and email Log calls from customers and...
  • Customer Service Agent with Russian

    SouthWestern BPS Poland Sp. z o.o.   Łódź    praca stacjonarna
    aplikuj szybko  aplikuj bez CV
    3264 dni
    The Customer Service Agent is a position reporting directly to the Customer Service Supervisor. The position involves primarily dealing with customers via phone and e-mail. Responsibilities: Answering customers’ queries in a professional manner via phone and email Log calls from customers and...
  • Customer Service Agent with English

    SouthWestern BPS Poland Sp. z o.o.   Łódź    praca stacjonarna
    aplikuj szybko  aplikuj bez CV
    3265 dni
    The Customer Service Agent is a position reporting directly to the Customer Service Supervisor. The position involves primarily dealing with customers via phone and e-mail. Responsibilities: Answering customers’ queries in a professional manner via phone and email Log calls from customers and...
  • Customer Service Agent with Central and Eastern European Languages

    SouthWestern BPS Poland Sp. z o.o.   Łódź    praca stacjonarna
    aplikuj szybko  aplikuj bez CV
    3265 dni
    The Customer Service Agent is a position reporting directly to the Customer Service Supervisor. The position involves primarily dealing with customers via phone and e-mail. Responsibilities: Answering customers’ queries in a professional manner via phone and email Log calls from customers and...
  • Customer Service Agent with Italian

    SouthWestern BPS Poland Sp. z o.o.   Łódź    praca stacjonarna
    aplikuj szybko  aplikuj bez CV
    3265 dni
    The Customer Service Agent is a position reporting directly to the Customer Service Supervisor. The position involves primarily dealing with customers via phone and e-mail. Responsibilities: Answering customers’ queries in a professional manner via phone and email Log calls from customers and...
  • Customer Service Agent with French

    SouthWestern BPS Poland Sp. z o.o.   Łódź    praca stacjonarna
    aplikuj szybko  aplikuj bez CV
    3268 dni
    The Customer Service Agent is a position reporting directly to the Customer Service Supervisor. The position involves primarily dealing with customers via phone and e-mail. Responsibilities: Answering customers’ queries in a professional manner via phone and email Log calls from customers and...
  • Customer Service Agent with Portuguese

    SouthWestern BPS Poland Sp. z o.o.   Łódź    praca stacjonarna
    aplikuj szybko  aplikuj bez CV
    3268 dni
    The Customer Service Agent is a position reporting directly to the Customer Service Supervisor. The position involves primarily dealing with customers via phone and e-mail. Responsibilities: Answering customers’ queries in a professional manner via phone and email Log calls from customers and...
  • Customer Service Agent with German

    SouthWestern BPS Poland Sp. z o.o.   Łódź    praca stacjonarna
    aplikuj szybko  aplikuj bez CV
    3268 dni
    The Customer Service Agent is a position reporting directly to the Customer Service Supervisor. The position involves primarily dealing with customers via phone and e-mail. Responsibilities: Answering customers’ queries in a professional manner via phone and email Log calls from customers and...
  • Customer Service Agent with French

    SouthWestern BPS Poland Sp. z o.o.   Łódź    praca stacjonarna
    aplikuj szybko  aplikuj bez CV
    3305 dni
    The Customer Service Agent is a position reporting directly to the Customer Service Supervisor. The position involves primarily dealing with customers via phone and e-mail. Responsibilities: Answering customers’ queries in a professional manner via phone and email Log calls from customers and...
  • Customer Service Agent with Hungarian

    SouthWestern BPS Poland Sp. z o.o.   Łódź    praca stacjonarna
    aplikuj szybko  aplikuj bez CV
    3306 dni
    The Customer Service Agent is a position reporting directly to the Customer Service Supervisor. The position involves primarily dealing with customers via phone and e-mail. Responsibilities: Answering customers’ queries in a professional manner via phone and email Log calls from customers and...
  • Customer Service Agent with German

    SouthWestern BPS Poland Sp. z o.o.   Łódź    praca stacjonarna
    aplikuj szybko  aplikuj bez CV
    3306 dni
    The Customer Service Agent is a position reporting directly to the Customer Service Supervisor. The position involves primarily dealing with customers via phone and e-mail. Responsibilities: Answering customers’ queries in a professional manner via phone and email Log calls from customers and...
  • Customer Service Agent with Italian

    SouthWestern BPS Poland Sp. z o.o.   Łódź    praca stacjonarna
    aplikuj szybko  aplikuj bez CV
    3306 dni
    The Customer Service Agent is a position reporting directly to the Customer Service Supervisor. The position involves primarily dealing with customers via phone and e-mail. Responsibilities: Answering customers’ queries in a professional manner via phone and email Log calls from customers and...
  • Customer Service Agent with Slovenian

    SouthWestern BPS Poland Sp. z o.o.   Łódź    praca stacjonarna
    aplikuj szybko  aplikuj bez CV
    3306 dni
    The Customer Service Agent is a position reporting directly to the Customer Service Supervisor. The position involves primarily dealing with customers via phone and e-mail. Responsibilities: Answering customers’ queries in a professional manner via phone and email Log calls from customers and...
  • Accounts Payable Clerk

    SouthWestern BPS Poland Sp. z o.o.   Łódź    praca stacjonarna
    aplikuj szybko  aplikuj bez CV
    3306 dni
    The Accounts Payable Clerk is a position reporting directly to the Accounts Payable Supervisor. The position involves primarily processing vendor invoices, resolving queries and payments. Key Responsibilities: Professional service according to obligatory norm Positing invoices and credit notes in...
  • Customer Service Agent with Czech/Slovakian

    SouthWestern BPS Poland Sp. z o.o.   Łódź    praca stacjonarna
    aplikuj szybko  aplikuj bez CV
    3307 dni
    The Customer Service Agent is a position reporting directly to the Customer Service Supervisor. The position involves primarily dealing with customers via phone and e-mail. Responsibilities: Answering customers’ queries in a professional manner via phone and email Log calls from customers and...

SouthWestern BPS Poland Sp. z o.o.

ul. Pomorska 106

91-402 Łódź