Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Job description After an induction training you will be able to: handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer analyze and resolve most common enquiries using step-by-step solutions provided to you deliver high quality standard...
Kogo szukamy: Studenta, który śledzi trendy w marketingu, content marketingu, employer brandingu i PR. Pisze dobre teksty, działa w mediach społecznościowych i w środowisku studenckim. Mówi bardzo dobrze w języku angielskim i jest dostępny 20 godzin w tygodniu. Zakres zadań: Employer...
Job description Perform C2C tasks according to the defined desktop procedures; Help and identify improvement areas and propose new solutions; Work closely with the client and maintain good working relationship; Position purposeWe are looking for candidates, who are interested in providing services...
Job description Planning and implementation of changes in the customer's IT infrastructure (installation, upgrade, configuration parameters) Solving the ongoing problems and providing support to other teams and administrators Defining and implementing improvements to the existing Linux...
Job descriptionAs a Partner Service Representative, you will be a point of contact for a number of Partners and a Sales Manager based in the country you support. The general goal of the position is to successfully manage orders from Partners and ensure they receive best-in-class customer service. In...
Job descriptionThe Junior Infrastructure Engineer will be responsible for supporting the infrastructure, application systems and operations for our customers' IT layout. As Junior Infrastructure Engineer you will follow standardized process and carry out tasks as described in documentation and work...
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network Delivering professional and prompt service to the customers Keeping records of all customers’ enquiries in the reporting system Analyzing and resolving most...
Opis stanowiskaPo szkoleniu wstępnym będziesz w stanie: Obsłużyć przychodzące połączenia telefoniczne/ e-maile od klientów dotyczące zagadnień technicznych związanych z codziennym użytkowaniem komputera Analizować i rozwiązywać najczęstsze zapytania korzystając z przygotowanych...
Your duties Interacting with Clients via phone and mail; Correct and timely processing of financial data; Processing of data and maintenance of customer data basa; Working with ERP systems;
Job descriptionAfter an induction training you will be able to: handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer analyze and resolve most common enquiries using step-by-step solutions provided to you deliver high quality standard...
Job descriptionAutomation Factory is looking for a Senior Tester to join the fast-growing team of experts working on web solutions. Main responsibilities for this role are: Create a framework to plan, document and execute manual tests of our web solutions; Estimate the scope and size of the testing...
Your duties Dealing with all types of customers' queries and disputes within the role; Ensures complaints/requests sent via systems are cleared timely and that no unmatched item remains open; Handles day-to-day activities and cooperates closely, when necessary, with customer service representatives,...
Position purpose Currently we are looking for people with Romanian and financial knowledge ready to join a group of Capgemini’s special agents – Flying Squad!
Job descriptionAutomation Factory is looking for an Automation Research & Development Specialist to join the fast-growing team of experts working on advanced robotics and cognitive process automation. Main responsibilities for this role are: Looking for and recommending new technologies and tools to...
Main accountabilities Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments Accountable for reducing delinquency for assigned accounts; Perform other assigned tasks and duties...