Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Position purposeWe are looking for a Collections Process Lead for one of our teams in Krakow. The service will be provided for our outsourcing Client in Media & Entertainment sector. Capgemini has been offering its services to the Client since 2016, delivering services in 7 languages from 4 Delivery...
Your duties Dealing with all types of customers' queries and disputes within the role; Ensures complaints/requests sent via systems are cleared timely and that no unmatched item remains open; Handles day-to-day activities and cooperates closely, when necessary, with customer service representatives,...
Job descriptionAfter an induction training you will be able to: handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer analyze and resolve most common enquiries using step-by-step solutions provided to you deliver high quality standard...
Job description Preparing and posting recurring and manual journals; Intercompany reconciliation and report; Resolves queries and handles sensitive individual cases; Maintains a proactive working attitude towards the clients; Performing various closing activities (e.g. opening new accounting period,...
Job descriptionNetwork Engineer will be responsible for ensuring smooth operation of communication networks in order to provide maximum performance and availability as well as participation in evaluation, upgrade and support of network infrastructure (patch and maintenance). This person will be...
Job description Perform quality checks on all processes managed by Team according to agreed internally and with the Client process (random samples of checks) Quality Controler will be responsible for providing quality checks; Compliance with existing procedures and special instructions provided by...
Your duties Successfully communicate by phone and email with clients and internal teams to coordinate all order-related actions; Analyze and manage customer's questions; working in ERP system; Generate potential sales opportunities by providing product information, recommending specific products or...
Your duties Respond to vendor queries via phone and via e-mail; Perform daily tasks like: registering invoices, analyzing financial documents; Constantly seek to improve processes; Data base maintenance;
Your duties Processing HR Administration requests (Answering Clients’ calls and emails) Providing clarification of HR processes and procedures; Updating all required process documentation and other documentation within agreed time-frames; Proactively acting to automate processes;
Job descriptionMain part of duty will be managing automatically reported issues by following the procedures containing detailed instructions. Contacting with technical teams mostly available in same office and 3rd parties. Working Pattern: Shift worker covering 24*7*365Position purposeIf you are...
Opis stanowiskaPo szkoleniu wstępnym będziesz w stanie: Obsłużyć przychodzące połączenia telefoniczne/ e-maile od klientów dotyczące zagadnień technicznych związanych z codziennym użytkowaniem komputera Analizować i rozwiązywać najczęstsze zapytania korzystając z przygotowanych...
Position purposeRole is located in the Architecture Capability Team part of the Cloud and Edge within the Cloud Infrastructure Services business unit. The team responsibilities involve the architecture and design consulting work related to the Cloud and Edge Service Management tools ecosystem,...
Job description Resolves Procurement and AP queries and handles sensitive individual cases within the process; Delivers a high quality, professional and proactive day to day service to client, within agreed SLA’s; Makes decisions within broadly defined parameters; Focuses on continuously...
Position purposeThe role will involve being a single point of contact for all post - signature contractual questions to internal and/or external clients and leading projects within iCCM team (Industrialized Commercial Contract Management). The person in this role may provide support on pre-signature...
Position purposeWe are looking for candidates, who are ready to join the delivery team providing Credit to Cash processes for our client within Media and Entertainment sector. The scope involved covers processes: Collection, Disputes Management and Reporting. The chosen candidates will be...
od 5001 do 10000 prac.
Doradztwo / Konsulting
