Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Your duties Delivers a high quality, professional and proactive day to day service to Clients; Handle partners' calls and email regarding orders; Support Shipping/Logistics department for on time delivery; Ensure on-time order closure and invoicing; Correct and timely reporting;
Opis stanowiskaPo szkoleniu wstępnym będziesz w stanie: Obsłużyć przychodzące połączenia telefoniczne/ e-maile od klientów dotyczące zagadnień technicznych związanych z codziennym użytkowaniem komputera Analizować i rozwiązywać najczęstsze zapytania korzystając z przygotowanych...
Position purposeWe are looking for a Collections Team Lead for one of our teams in Krakow. Capgemini has been offering its services to the Client since 2016, delivering services in 7 languages from 4 Delivery Centers in Poland, India, China and Guatemala. We provide services within Finance and...
Your duties Interacting with Clients via phone and mail; Correct and timely processing of financial data; Processing of data and maintenance of customer data basa; Working with ERP systems;
Job descriptionAfter an induction training you will be able to: handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer analyze and resolve most common enquiries using step-by-step solutions provided to you deliver high quality standard...
Job description Works on the Overall Project Schedule and Provide status updates; Optimizes the use of shared organizational resources across all projects; Manages the methodologies, standards, overall risks/opportunities, metrics, and interdependencies among projects at the enterprise level...
Job descriptionAutomation Factory is looking for a Senior Tester to join the fast-growing team of experts working on web solutions. Main responsibilities for this role are: Create a framework to plan, document and execute manual tests of our web solutions; Estimate the scope and size of the testing...
Your duties Dealing with all types of customers' queries and disputes within the role; Ensures complaints/requests sent via systems are cleared timely and that no unmatched item remains open; Handles day-to-day activities and cooperates closely, when necessary, with customer service representatives,...
Your duties Dealing with all types of customers' queries and disputes within the role; Ensures complaints/requests sent via systems are cleared timely and that no unmatched item remains open; Handles day-to-day activities and cooperates closely, when necessary, with customer service representatives,...
Position purpose Currently we are looking for people with Romanian and financial knowledge ready to join a group of Capgemini’s special agents – Flying Squad!
Job descriptionAutomation Factory is looking for an Automation Research & Development Specialist to join the fast-growing team of experts working on advanced robotics and cognitive process automation. Main responsibilities for this role are: Looking for and recommending new technologies and tools to...
Main accountabilities Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments Accountable for reducing delinquency for assigned accounts; Perform other assigned tasks and duties...
Job descriptionAfter an induction training you will be able to: handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer analyze and resolve most common enquiries using step-by-step solutions provided to you deliver high quality standard...
Job descriptionAfter an induction training you will be able to: handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer analyze and resolve most common enquiries using step-by-step solutions provided to you deliver high quality standard...
Your duties Correct and timely processing of financial data; Preparation of reports and analysis on direct supervisor requests; Process purchase invoices and credit notes; Analysis of accounting documentation; Effective cooperation with Clients and colleagues;