Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Main accountabilities Proactively managing team performance / production of deliverables, aiming to exceed SLA targets, recommending and implementing action plans as appropriate to address any shortfalls Assisting the Operations Managers in the planning and implementation of changes to the service,...
Key responsibilities Managing portfolio of Customers; Preparing and sending payment reminders to Customers; Interacting with Client's various parties via phone and email; Processing electronic payments; Analyzing balances, payment plans and queries;
Job description: Supporting the infrastructure, application systems, batch schedules Ensuring that processing deadlines and on-line service windows, as detailed in the SLA, are delivered and supported to the highest quality Raising and referring service incidents, managing calls through to...
Opis stanowiska Rozwiązywanie problemów związanych z administracją personalną, payrollem, szkoleniami i wynagrodzeniami; Utrzymywanie kontaktu z pracownikami; Wprowadzanie danych do system ERP; Efektywna wspólpraca z pozostałymi członkami zespołu;
Key responsibilities Collaborating with a team of experienced recruiters and helping in a process of recruiting for various Senior IT positions and for managerial positions across Capgemini in whole France; Cooperating with Capgemini’s hiring managers and members of HR department in France;...
Position purposeWe are looking for a candidate who would like to join the existing Contract Support Services team in Poland as Contract Management Senior Analyst for German and English client contracts.Main accountabilities Coordinates and Leads a Portfolio of multiply client contracts Drafts...
Main accountabilities The duties of Credit & Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department; Providing high customer service regarding collection issues, process customer refunds, process and review account adjustments,...
Job descriptionAfter an induction training you will be able to: handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer analyze and resolve most common enquiries using step-by-step solutions provided to you deliver high quality standard...
Position purposeWe are currently looking for experienced professionals to work within a team which is responsible for supporting IT infrastructure and high availability application environment for one of largest company on European market. Current infrastructure is built on high end enterprise...
Position purposeWe are looking for candidates who are ready to participate in R2R and P2P processes for a new Client in Poland.Joining us you actively will participate in forming new Team, face highly complex scope, you will have a chance to familiarize with variety of tools and technologies. If you...
Position purposeWe are currently looking for experienced professionals to work within a team which is responsible for supporting IT infrastructure and high availability application environment for one of largest company on European market. Current infrastructure is built on high end enterprise...
Position purposeWe are currently looking for experienced professionals to work within a team which is responsible for supporting IT infrastructure and high availability application environment for one of largest company on European market. Current infrastructure is built on high end enterprise...
Job descriptionVarious Back-Office tasks related to the life cycle of the End Client and Contract, including data update in the systems (insurance products). Insurance types: Life, pension, savings, mixed, branch 21, branch 23 and other – excluding sale’s related actions. Responsible for a group...
Job descriptionCollection of overdue receivables based on collection strategies built in Collection system; - sending emails to customers - calling customers - sending official dunning letters Registering and resolving Customer disputes by contacting customers/projects managers/project controllers...
Main accountabilities Responsible for daily service delivery in terms of insurance products offered by the Client; Cooperation with Belgian customer and brokers in terms of insurance products; Processes in scope: Policy and/or Claims management; treatment of incoming and outgoing mails and emails;...