Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...
Main accountabilitiesTransition phase: Develop an understanding of the current state processes; Conduct successful knowledge transfer within the C2C area Prepare process maps and desktop procedures Establish very good relationship with the client; Cascade the knowledge to the remaining member of the...
Job description Support global project team in development of Business Tools, Cloud Solutions and Business Intelligence solutions; Assist in development and evaluation of innovative IT concepts based on the latest technologies; Propose new ideas and solutions; Cooperate with top technology...
Position purposeWe are looking for accounting/finance or application management specialist who has experience in working within Access environment. This person would be working in a controlling team. The jobholder successfully delivers support services via timely issue resolutions, escalation, and...
Main accountabilities Independently work on user or high priority tickets, service or Change Requests, troubleshooting faults and interfacing with external vendors as well as internal Capgemini engagement representatives. Gather, Understand and Successfully Translate business requirements into...
Job description Ensure smooth operation of complex network environment and monitor the level and quality of service of the network, including monitoring compliance with Service Levels; Evaluate, upgrade and support network infrastructure (maintenance and patch)- Monitor of the hardware health and...
Job description Leading, managing and developing a growing and developing team which consist now of 10 individuals to deliver high quality, professional and proactive day to day service for the Client up to agreed SLA’s; Working closely with the Client and maintaining good working relationship;...
Job description Car loans and leasing applications processing (contract creation and funding) Contract amendments and termination; Recalculation of contracts; Unpaid collection; Queries resolution (phone/written communication) Training junior team members; Supporting the Team in terms of product and...
Job descriptionAs a member of the team, participates in meeting service levels, contributes to key measurement targets of the team and delivers a high quality and cost effective service. Responsible for processing the HR data correctly and timely according to the project deadlines and to the...
Job description Daily contact with Vendors and the Client via e-mail and phone; Recording all queries and incidents related to the service in the Query Management System; Analyzing the root cause of the problems; Identifying potential process improvements; Delivering excellent service to the Client;...
Job description Demonstrate knowledge of processes and procedures relevant in Payroll & Benefits area; Supervise the team to deliver high quality, professional and proactive day to day service to the Client, with agreed SLA’s; Manage day to day team’s issues, flag and mitigate them and manage...
Job description Processing PtP transactions (from invoice process to the payment) in a timely and accurate manner: Processing of PO invoices according to SLAs; Processing of NON-PO invoices according to SLAs; Processing Travel Expenses; Performing daily and monthly controls; Validation of data...
Main accountabilities Write good copy. You’ll be responsible for writing, editing and proofing marketing and sales content. You’ll be expected to write or edit scripts and storyboards for animations, product and service brochures, white papers, ad copy, newsletters, web copy, thought leadership...
Job description Support global project team in development of Automation Solutions; Create and maintain project tools such as: project schedules, communication plans, risk logs, risk mitigation plans, reports. Ensure that personal and team goals are met according to agreed schedule; Manage internal...
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...
od 5001 do 10000 prac.
Doradztwo / Konsulting
