Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...
Job description Provides the logistics and order management services according to contract and key measurement targets; Deliver a high quality operations to the Client; Identify of exceptions and providing resolution to issues. Perform tasks in line with the written procedures or assigned by a...
Opis stanowiska Obsługa przychodzących połączeń telefonicznych oraz e-maili od klientów zagranicznych, dotyczących problemów ze sprzętem komputerowym, oprogramowaniem oraz siecią; Zapewnienie profesjonalnego i rzetelnego wsparcia dla klientów; Rejestrowanie oraz klasyfikowanie...
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...
Position purposePerson hired on this position will be responsible for MS Office Applications & VBA/SQL - template changes/development. First 2 - 4 weeks of work would be done onsite, then there is an opportunity for a remote work.Main accountabilitiesEmployee will be involved in all aspects of...
Job description Provides the logistics and order management services according to contract and key measurement targets; Deliver a high quality operations to the Client; Identify of exceptions and providing resolution to issues. Perform tasks in line with the written procedures or assigned by a...
Job description Coordinate and follow-up Flex benefits (benefits selected, amounts, indication for payroll) Declarations and documentation preparation; Validation of absence justifications; Help in Teambuilding's initiatives; Expenses validation; Confirmation of daily allowances for payroll...
Position purposeCurrently we are looking for a Learning and Development Process Analyst. The Learning and Development Process Analyst will have to interact with the Client on a daily basis via phone and email, ensuring proper resolution of L&D-related issues. Another key responsibility will be to...
Main accountabilities Deliver of the services within bank accounting for the French Client; Delivers a high quality, professional and proactive day to day service to client, within agreed SLA’s Focuses on continuously developing business relationships; Provides expert knowledge to the team and to...
Job description Responsible for achieving cash collection and ageing targets; Negotiates, implements and documents payment solutions with customers; Builds and maintains strong relationships with external customers; Escalates, disputes nonpayment situations in accordance with engagement policies;...
Job description Provide professional support to internal and external clients; Welcomes Visitors / Create positive image of Capgemini Company; Ensure that the Reception is acting as a source of information concerning internal services (conf rooms, lunches, taxis, post services, office supplies etc.)...
Job description Handling incoming phone calls / e-mails from customers regarding technical issues related to: hardware, software and network; Delivering professional and prompt service to the customers; Keeping records of all customers’ enquiries in the reporting system; Analyzing and resolving...
Job description Participation in creation of New Supply Chain team located in Katowice; Leading, managing and developing new team; Actively supporting Manager in service delivery; Establishing and developing relationships with Client’s representatives, Customer Team and Buyers and other parties;...